The Desi Q'west

*Damaged/ defective items must be returned in the original condition they were received in with all the accompanying accessories.

**Items that you no longer need must be returned in new and unopened condition with all the original packing.

1. Returns are not accepted for edible items and some consumable items. Non-returnable items are marked on the product detail page. If a received item is damaged/defective, you may choose to dispose it at your convenience. The 10 day time-frame listed above is for customers to contact us and request for a refund on their order. Click here, for a list of non-returnable items.4. Precious jewellery items have to be returned in tamper free packaging. Any additional cost incurred for tamper free packaging will be reimbursed. Please note, we do not accept return on Gold Coins, Gold Vedhanis, Gold Chips and Gold Bars.

2. Return facility is available only via self-returns. Return Pick Up facility is not available on these items.

3. Items that you no longer need must be returned in new and unopened condition with all the original packing, tags, inbox literature, warranty/ guarantee card, freebies and accessories including keys, straps and locks intact.

4. For damaged / defective items , items with missing parts or item not as described , replacement will be offered by the seller, if the issue is reported within 10 business days. Replacement may be offered for the entire product or part(s) of the product.
5. Some products cannot be returned. Click here for a list of non-returnable items.